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problem with 10 pounds

Anonymous
Not applicable

Hi, I am your customer for some time and I have a small problem.
I got a call on 22.06.2013 from you about international Favourites 3 Bolt On, I said that I don't want that option, but still when I top up by voucher my 10 pounds was gone.
Please give me back my 10 pounds, Thank you!

Message 1 of 2
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Anonymous
Not applicable

@Anonymous wrote:

Hi, I am your customer for some time and I have a small problem.
I got a call on 22.06.2013 from you about international Favourites 3 Bolt On, I said that I don't want that option, but still when I top up by voucher my 10 pounds was gone.
Please give me back my 10 pounds, Thank you!


Hi  Loderis,

 

 

This forum is used by 02 Customers so we wont be able to access your 02 Account to see what's happened.

 

Please contact 02 from your mobile phone.

 

Dial 202 if your a Contract Customer or Dial 4445 is your a Payg Customer and they will be able to help.

 

Take care. 

View solution in original post

Message 2 of 2
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1 REPLY 1

Anonymous
Not applicable

@Anonymous wrote:

Hi, I am your customer for some time and I have a small problem.
I got a call on 22.06.2013 from you about international Favourites 3 Bolt On, I said that I don't want that option, but still when I top up by voucher my 10 pounds was gone.
Please give me back my 10 pounds, Thank you!


Hi  Loderis,

 

 

This forum is used by 02 Customers so we wont be able to access your 02 Account to see what's happened.

 

Please contact 02 from your mobile phone.

 

Dial 202 if your a Contract Customer or Dial 4445 is your a Payg Customer and they will be able to help.

 

Take care. 

Message 2 of 2
548 Views