on 21-11-2014 09:33
on 21-11-2014 09:33
Trying to pay bill but telephone service will not take my expiry date and held on phone for 10 minutes and then cut off !!!
Solved! Go to Solution.
on 21-11-2014 10:30
on 21-11-2014 10:30
@Anonymous wrote:Trying to pay bill but telephone service will not take my expiry date and held on phone for 10 minutes and then cut off !!!
The easiest way to pay your bill is by Direct Debit. If you haven't set it up prior to this, you should do so now. This will avoid any of the problems you're currently having. Bills paid by Direct Debit are always generated well in advance of the money being debited from your account, giving you ample time to make any enquiries, should you feel the bill may be incorrect in any way. You would be well advised to set this up as soon as you can.
on 21-11-2014 09:34
on 21-11-2014 09:34
on 21-11-2014 09:35
on 21-11-2014 09:35
Have you tried to pay online?
Have you checked with your bank that there is not an issue with your card?
on 21-11-2014 09:35
on 21-11-2014 09:35
21-11-2014 09:36 - edited 21-11-2014 09:36
21-11-2014 09:36 - edited 21-11-2014 09:36
You can pay via MyO2 online.
Just log in and go from there.
on 21-11-2014 09:51
on 21-11-2014 09:51
on 21-11-2014 10:30
on 21-11-2014 10:30
@Anonymous wrote:Trying to pay bill but telephone service will not take my expiry date and held on phone for 10 minutes and then cut off !!!
The easiest way to pay your bill is by Direct Debit. If you haven't set it up prior to this, you should do so now. This will avoid any of the problems you're currently having. Bills paid by Direct Debit are always generated well in advance of the money being debited from your account, giving you ample time to make any enquiries, should you feel the bill may be incorrect in any way. You would be well advised to set this up as soon as you can.
on 21-11-2014 10:51
on 21-11-2014 10:51