o2 refresh tariff after phone payed off

[Anonymous]

Hi all,

Just paid off the £150 i had left on my o2 refresh iphone and was told my tariff will now half in price unless i upgrade to a new phone is that right? tried asking live chat but they seemed baffled by what i thought was a simple question 

thanks!

[MI5 · Accepted solution]

You will now only pay the airtime part of your contract.
That may or may not be half.

For example. If your phone was £20 per month and Airtime £15 a month, rather than paying £35 in total you will now only pay £15.

[Anonymous]

Hi @Anonymous

  It depends really. As you know, you had 2 Direct debits, one for the tariff and another for the phone. because you paid off the phone you will only have the Tariff to pay.

[Anonymous]

ah ok i was told that the airtime halfs in cost after you have payed off the phone itself so maybe ill just cancel instead as im sure i can get a better sim only deal 

thanks 

[MI5]

No sorry.
But at least you can just walk away now and take the best sim only deal you can find.
Make sure you get your O2 phone unlocked first though.
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

[Anonymous]

You don't need to cancel, you can just transfer to sim only, just ring customer services.

Have a look online first

https://www.o2.co.uk/shop/simplicity#/tariffs

[jonsie]

If you want to cancel give 30 days notice and go with the best sim only deal but do try other network sims for coverage before deciding who to go with.

[gindygoo]

Yes the most important thing if you're thinking of moving providers is to get a handful of sims from different providers and check out coverage where you'll be using then the most frequently.

Good luck,

Charlie.