cancel
Showing results for 
Search instead for 
Did you mean: 

new phone

Anonymous
Not applicable

i am unable to track my order online infact it says it doesnt exist and i have been trying to contact o2 through the chat online option with no sucess

Message 1 of 4
1,041 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 92916 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

More info please.

Where did you make the order, online or instore? When? What phone?

Message 2 of 4
1,033 Views

Anonymous
Not applicable
Hi drunktraveller and Welcome to the forum.

Here is all the points of contact to O2 http://www.o2.co.uk/contactus

Also a help link on tracking http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order
Message 3 of 4
1,027 Views

MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Have you checked under "recent Orders" in your My O2 ?
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
1,018 Views