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Level 1: Joiner
johnleo
Posts: 1
Registered: ‎29-05-2013
Accepted Solution

mobile broadband top up

Why can I not top up with Maestro anymore.

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jonsie
Posts: 25,861
Topics: 217
Solutions: 1,998
Registered: ‎04-01-2009

Re: mobile broadband top up

Most banks have stopped issuing Maestro cards and there are many stores not accepting them now. It was a business decision that O2 made. You can top up at a cashpoint or buy a voucher from a retailer. Your bank will exchange your Maestro for a Visa debit card.

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version7point0
Posts: 560
Kudos: 146
Solutions: 171
Registered: ‎04-04-2012

Re: mobile broadband top up


jonsie wrote:

Most banks have stopped issuing Maestro cards and there are many stores not accepting them now. It was a business decision that O2 made. You can top up at a cashpoint or buy a voucher from a retailer. Your bank will exchange your Maestro for a Visa debit card.


Possibly due to mobile broadband requiring an allowance to be selected on each top up, they are purely toped up via the web interface here with a debit or credit card.

 

Hope this helps.

I do work for O2 but my comments and opinions posted here are solely my own and do not necessarily reflect those of Telefónica

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