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Level 1: Joiner
ascott01
Posts: 2
Registered: ‎08-11-2011

how to cap a teenagers contract phone

My daughter has just left me to pay a huge phone bill after a trip to Russia, how do I make sure that this doesn't happen again..can I cap it so she can't use the phone when it hits her contract limit?
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DaveC
Posts: 1,866
Topics: 23
Kudos: 77
Solutions: 24
Registered: ‎14-08-2008

Re: how to cap a teenagers contract phone

AFAIK you cannot cap a contract phone on O2 as such. You may be able to get Roaming turned off so the phone won't work abroad.
If you are near the end of your contract Tesco Mobile are now doing capped contracts which they are marketing to parents!
To contact O2 click "Contact us" at the bottom of any O2 page, and click the service you need, or wait for "Live Chat" to appear.

Mobile since 1993
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sheepdog
Posts: 1,761
Topics: 14
Kudos: 152
Solutions: 35
Registered: ‎25-10-2010

Re: how to cap a teenagers contract phone

My daughter has just left me to pay a huge phone bill after a trip to Russia, how do I make sure that this doesn't happen again..can I cap it so she can't use the phone when it hits her contract limit?

Don't let her take the phone abroad ever again. Actually thats wrong, never let her take the SIM abroad. Ever. :robotwink:
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Level 1: Joiner
ascott01
Posts: 2
Registered: ‎08-11-2011

Re: how to cap a teenagers contract phone

Thanks for the advice..doesn't help with the 170 bill though! kids!!! :robotmad:
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Level 9: Fired up
Beaufighter
Posts: 1,363
Registered: ‎09-11-2010

Re: how to cap a teenagers contract phone

T-Mobiles You Fix tariff may be what you need, hope it's ok to mention that given that O2 does not offer anything similar.
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Level 2: Apprentice
RayDaniels
Posts: 19
Registered: ‎06-11-2010

Re: how to cap a teenagers contract phone

You can ring O2 and ask that data charges be capped at 40 GBP per month.
I know thats still alot, but at least your a bit in control.
And hey ... get her to use WIFI.
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Level 9: Fired up
Beaufighter
Posts: 1,363
Registered: ‎09-11-2010

Re: how to cap a teenagers contract phone

You can ring O2 and ask that data charges be capped at 40 GBP per month.
I know thats still alot, but at least your a bit in control.
And hey ... get her to use WIFI.


You don't ask for this, it is automatically applied to all contracts, though you can ask for it to be raised to £120 if you want to use more data abroad.
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