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Level 1: Joiner
Posts: 3
Registered: ‎25-11-2009

how can i replace a new sim with the same number?

how can i replace a new sim with the same number?
Level 15: Gaining a Reputation
Posts: 3,190
Registered: ‎12-01-2009

how can i replace a new sim with the same number?

Presumably you need a new SIM but want to keep your existing number?

Assuming you are already an O2 customer then get hold of a new SIM and phone O2, they will transfer your existing number, your credit and any bolt-ons onto the new SIM.

If you can't get hold of a SIM O2 can send you one.
No - there isn't an app for it.
Level 1: Joiner
Posts: 3
Registered: ‎25-11-2009

is it pocible

my o2 sim is permanently blocked
and i've been recommended 2 replace it
but there were my balance in the blocked 1
is it pocible 2 shift balance to the new sim?
Posts: 27,019
Topics: 246
Solutions: 1,614
Registered: ‎29-07-2008

how can i replace a new sim with the same number?

Why is it permanently blocked?

If it was not used and has expired then any credit will be lost.
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Level 1: Joiner
Posts: 3
Registered: ‎25-11-2009

how can i replace a new sim with the same number?

its that it was blocked permanently this few days ago n there were my balance ten pounds
Level 2: Apprentice
Posts: 133
Registered: ‎19-02-2009

how can i replace a new sim with the same number?

'Permanently blocked ' could mean anything,

1. barred due to suspected fraudulent use
2. Disconnected due to lack of use
3. you or someone else has reported it lost or stolen
4. blocked in another networks handset
5. breach in T's and C's of use

please be more specific and then someone may be able to help
Level 1: Joiner
Posts: 1
Registered: ‎01-04-2015

Re: how can i replace a new sim with the same number?

hi

 

when i replaced my number o2 said it is gonna replace in 1 or 2 workingdays but they havent

So how should i replace my number in o2?

Posts: 36,424
Topics: 290
Solutions: 2,312
Registered: ‎04-01-2009

Re: how can i replace a new sim with the same number?

If you want a new number call customer service. Don't use live chat.

Maybe @MarinaP can move this to a new thread as it's 5 years old....



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Posts: 39,041
Topics: 302
Solutions: 3,931
Registered: ‎04-04-2012

Re: how can i replace a new sim with the same number?


shoaib123 wrote:

hi

 

when i replaced my number o2 said it is gonna replace in 1 or 2 workingdays but they havent

So how should i replace my number in o2?


Contact CS  and explain what you need http://www.o2.co.uk/contactus

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