O2 Community

Get help, share tips and chat

Reply
Level 1: Joiner
Posts: 3
Registered: ‎25-11-2009

how can i replace a new sim with the same number?

how can i replace a new sim with the same number?
Level 15: Gaining a Reputation
Posts: 3,190
Registered: ‎12-01-2009

how can i replace a new sim with the same number?

Presumably you need a new SIM but want to keep your existing number?

Assuming you are already an O2 customer then get hold of a new SIM and phone O2, they will transfer your existing number, your credit and any bolt-ons onto the new SIM.

If you can't get hold of a SIM O2 can send you one.
No - there isn't an app for it.
Level 1: Joiner
Posts: 3
Registered: ‎25-11-2009

is it pocible

my o2 sim is permanently blocked
and i've been recommended 2 replace it
but there were my balance in the blocked 1
is it pocible 2 shift balance to the new sim?
Posts: 26,221
Topics: 242
Solutions: 1,583
Registered: ‎29-07-2008

how can i replace a new sim with the same number?

Why is it permanently blocked?

If it was not used and has expired then any credit will be lost.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - Nexus 4 Android 5.1.1
Level 1: Joiner
Posts: 3
Registered: ‎25-11-2009

how can i replace a new sim with the same number?

its that it was blocked permanently this few days ago n there were my balance ten pounds
Level 2: Apprentice
Posts: 133
Registered: ‎19-02-2009

how can i replace a new sim with the same number?

'Permanently blocked ' could mean anything,

1. barred due to suspected fraudulent use
2. Disconnected due to lack of use
3. you or someone else has reported it lost or stolen
4. blocked in another networks handset
5. breach in T's and C's of use

please be more specific and then someone may be able to help