Solved: error code

Anonymous · ‎11-02-2016

Hi all,

Just tried to reply to a text message and it keeps coming back with 'unable to send o2-uk error 28' it sends ok to other numbers just not this one. Can anyone explain why?

Thanks

MI5 · ‎11-02-2016

It's a general error code for part of the system not starting a required process.
Try clearing cache from message app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-02-2016

Is this in normal sms or in tugo?
what phone is it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎11-02-2016

Errrr, normal sms. I have a Sony experia M4

MI5 · ‎11-02-2016

It's a general error code for part of the system not starting a required process.
Try clearing cache from message app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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