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Anonymous
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Why is it that im being charged to phone o2 to upgrade my phone ??
Message 1 of 28
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MI5
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Free if you call 202 from your o2 phone http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 2 of 28
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Anonymous
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@Anonymous wrote:
Why is it that im being charged to phone o2 to upgrade my phone ??

Go instore & upgrade, much easier & you walk out with a new phone there & then 

Message 3 of 28
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gindygoo
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If you're on payg they charge for cs I think?
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Cleoriff
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@gindygoo wrote:
If you're on payg they charge for cs I think?

25p a call if on payg...

Veritas Numquam Perit

Girl in a jacket
Message 5 of 28
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jonsie
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MI5
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Cryptic statements with no detail are a complete waste of everyone's time.
We need full info or at least an active member who comes back to their posts to fill in the gaps.
PAYG CS is also free on Go, Go, Go but with so many potential tariffs to choose from who knows what we are talking about here....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 28
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jonsie
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@MI5 wrote:
Cryptic statements with no detail are a complete waste of everyone's time.
We need full info or at least an active member who comes back to their posts to fill in the gaps.
PAYG CS is also free on Go, Go, Go but with so many potential tariffs to choose from who knows what we are talking about here....?

Completely agree but I was making a point that it's not 25p across all tariffs....

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MI5
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@jonsie wrote:

Completely agree but I was making a point that it's not 25p across all tariffs....


Very true mate.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 28
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Cleoriff
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And of course I stand corrected....:smileytongue:

Even though I am not sure what a Big Bungle is..LOL

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Girl in a jacket
Message 10 of 28
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