Solved: Re: changing my bill to my sister

Anonymous · ‎25-08-2016

hi ,

I currently have an account with O2 one of the numbers i have my sister uses - she is now working and is able to pay her bill... How would i change the bill to her name and details??

Thanks

MI5 · ‎25-08-2016

Both of you need to call CS and after you have cancelled your account your sister can take the number and start her own.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎25-08-2016

Both of you need to call CS and after you have cancelled your account your sister can take the number and start her own.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎25-08-2016

You would need to speak to customer services. http://www.o2.co.uk/contactus

I dont think it will be as easy as changing her name. She will be taking over payment for the contract and will need to be approved by O2

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