billing date

[Anonymous]

goodmorning all this is my second month of my contract and signal service price is great but the only problem is they take payment on the 30th and i really need it to be the 7th every month due to pay going in. would it be possible to change and how please  thanks graham

[jonsie · Accepted solution]

Just call 202 and ask them to change the billing date to a more convenient one for yourself. Some banks may not allow certain dates such as beginning or end of the month.

O2 will do their best to accommodate you but bear in mind you need to allow 6 working days before the next billing date and you will get an adjusted bill for the first month.

[Cleoriff]

Hi @Anonymous 

You can change yout billing date by contacting customer services http://www.o2.co.uk/contactus or by going into your account in MyO2 http://www.o2.co.uk/myo2

[Anonymous]

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@jonsie wrote:

Just call 202 and ask them to change the billing date to a more convenient one for yourself. Some banks may not allow certain dates such as beginning or end of the month.

O2 will do their best to accommodate you but bear in mind you need to allow 6 working days before the next billing date and you will get an adjusted bill for the first month.

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Really? I've never heard of banks limiting dates payment can come out - especially at the start or end of the month as this is when most people get paid and would want their payments going out.

[MI5]

Never had a problem with specifying any date with my bank, but I guess they may not all be the same?

[perksie]

I would guess @jonsie has experience of this as he works for a certain well known UK bank. 

[jonsie]

I still work at a bank...believe or not...personally I could care less!

[perksie]

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@jonsie wrote:

I still work at a bank...believe or not...personally I could care less!

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I can't imagine it's a big feature of your life now! 

[jonsie]

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@perksie wrote:

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@jonsie wrote:

I still work at a bank...believe or not...personally I could care less!

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I can't imagine it's a big feature of your life now! 

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Too right @perksie you know you give your time and advice and some people always know better. Good luck to them if they want the 1st or 31st, not sure I give a damn right now