Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Disney plus account type

Can you change the account type for Disney plus or does the O2 £2 discount only apply to premium account type

Resolved! Contract Notice

Do I need to give a months notice to change provider if my contract is ended

Resolved! How can i change my spendd cap

How can i change my spend cap

Resolved! Data

Hello I would like to add more internet until my next bill

Payment Pending

My Bill is due on the 15th. On the 10th I went on the o2 website to pay it, the web page went white & nothing seemed to happen. I checked my Bank & the amount due is in my payment pending & has been for 4 days & in My o2 it still says I've not paid t...

Resolved! SMS charged as MMS

Not sure why I have been charged for MMS for sending a couple of SMS. I have double checked the entries and yes. I have been charged when I should not have. Also, not sure why I cannot speak/chat to O2 about this. Very unsettling.

Charge to NULL

I've been charged £21.99 to NULL on my bill but havent bought anything, does anyone know what this is ?

Resolved! Data Contract

I was transferred to O2 from Virgin mobile last summer. My data contract says it has 4 months left to run. If I decide to leave do I have to buy out the remainder of the contract?

My phone number still associated with a business account closed in 2017

I had a business O2 account which I closed in 2017 and transferred the number to a pay monthly account with Virgin mobile. No issues until Virgin mobile moved to O2 and I tried to get My O2 to work, basically I gave up but due to emails received from...

Resolved! cancelling contract

how do i go about cancelling my O2 mobile contract

O2

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