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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21750 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 204496 Views
  • 2 replies
  • 2 kudos

O2 online

I need to know my bill as I am abroad. My 02 online has never worked 

EmmA64_ by • Level 1: Joiner
  • 186 Views
  • 3 replies
  • 0 kudos

O2 online

My o2 app online has never worked 

EmmA64_ by • Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos

Uswitch November Deal - Misleading

I think I might be going mad here, Back in November 2023 I renewed my o2 sim only contract. The Black Friday deal seemed incredible 40gb data unlimited text and calls for £3.95. So good in fact that I renewed 3 contracts and even referred a friend. T...

MattSu by • Level 1: Joiner
  • 324 Views
  • 5 replies
  • 0 kudos

account billing problem

When I take out any phone over the years, I put a spend cap of zero and block the phone from accruing extra charges. Imagine my surprise to find that I had an extra £104 on my bill because my son used the phone to purchase stuff from Sony. So, I phon...

bazzaboy by • Level 1: Joiner
  • 354 Views
  • 6 replies
  • 0 kudos

I have been trying for well over a week to pay money owing to you. I've al ways with no success.

Having received notification that I owe O2 some money, I have tried unsuccessfully to get in touch time and time again and am thwarted at every turn. I cannot even speak to human being or send an email. You are running a deplorable service!! I DO NOT...

Number does not exist anymore?

Yesterday i recieved a letter informing me i was behind with my payments, i thought I had paid everything and could not understand what it was about, but I paid £33 pounds thinking everything was sorted but on trying to call someone from the phone I ...

Stangem by • Level 1: Joiner
  • 207 Views
  • 3 replies
  • 0 kudos

Resolved! Airtime plan more expensive with new device

I have a phone which has been paid off and an ongoing airtime plan with unlimited everything which is around 16.00 a month. I now want to upgrade to a new device - which will obviously involve a new monthly device plan - but it seems I would also nee...

Resolved! Keeping my existing number with 02

I have recently ordered a new phone and been given a new SIM card with 02. I would like to keep my existing 02 number. How can I do this

Marty4 by • Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos
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