Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Problems with paying bill

I have tried to call and speak to someone from o2 and I can’t get through to anyone I have been on hold for over 1 hour !

Direct Debit

Hi - I want to set my direct debit back up.

Ridiculous Lack Of Contact

Well, no surprise this just sent me to a message board. Has this "communications company" now become telephone only? With hours to wait? Raised a complaint weeks ago, still nothingTake a sim only when I took this number over from my soon to be ex wif...

Exchange Laptop

I recently ordered and received a laptop with o2 on a three year pay monthly contact, i have decided that i would like the pro version of the laptop i ordered and would like to know how i go about doing a exchange of device as I've still got 1 week l...