Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi everyone,I live in Hounslow East, London,and for the past 3 days I haven't been able to use my phone neither to make or receive calls or go online, at home , does anyone else have been having this problem!?
Hi, I recently took out a contract for 12 months. I am within my 14 day cooling off period, and I’ve already given my PAC code to my new provider as I cannot do a contract. I rung today to confirm, and the final bill includes my early termination fe...
Am I able to call the UK from a country within the travel inclusive zone for free?
Hi, Since joining O2 where my number was ported over on the 30th May, I can make outbound calls and text, but can't receive any text or calls. I've made a point of calling Customer service almost daily and they are extremely unhelpful and are only ab...
Am not satisfied with the amount i am getting with you so i want to terminate my contract , If you could help it would be helpful .
On the Unidays website, I have tried activating the 10gb for £5/m offer, but this brings up an error page on O2's website saying that there is a problem with their system. The offer says that it expires on 5/7/23 so I assume that the offer should be ...
Why did I not have data in Europe this week
HelloI'm hoping somebody can help me with a problem as I have contacted 02 on a number of occasions. While it is fair to say they have done their best to assist, I keep ending up back at Square 1. Briefly, I have a UK mobile, which I use in France wh...
I would like to upgrade my I-phone but keep my data package. Is this possible? Is it possible to purchase an i-phone outright and it this cheaper than paying it offer monthly.
I have just signed a new contract - SIM only - at £14.00 per month yet you have sent me an SMS advising that £17.01 will be taken from my bank by DD. Why the difference please?
