Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
not too sure whats happening. Emailed fraud team about 5 times, no response. Contact centre says cant tell me anything, please email the fraud team. I have upgraded from a sim only to a phone. The phone has come, I am currently using it with another ...
Hi, I’m reading conflicting information of “it’s included” “it’s £6 a day” and “it’s £3 a day”. can someone please help me?is travel to Turkey included with O2? I have O2 travel, O2 travel inclusive bolt on and volt.
Hi, Everyone I am a victim of O2 scam, and had reported to O2 202 and official number immediately but they repeated me to wait 5 working days.Already 5 days passed, and they do not take any actions. I got lots of scam evidences but O2 still do NOT ta...
I sent a text with a single photo attached. My bill shows 13 charges of 65p. Why not just 1 charge?
My current plan expires on 21 July. I want a similar plan but don't need the 12GB of data that I currently have. My neighbour who is with O2 on my recommendation has 5GB of data and is only paying £12.39 inc. VAT while I'm currently paying £18.33 for...
I signed up with O2 10 days ago on a pay monthly sim only deal. At the time of signing up I supplied a PAC to transfer my old number over. I've had my O2 sim in the phone for a week now and still my number hasn't ported. Contacted support twice over ...
Hello. I have had my phone for a while now and I was told that my other phone would be picked up and I would get extra cashback. I still have not received a return form for the phone. I would not have got the upgrade if I wasn't going to get this on ...
I have been trying to move my pay as you go number to a new pay monthly sim for 5 days now. Keep getting different responses off different CS advisers. Now being told it will take another 5 days as the migration is stuck? Honestly at my wits end has ...
Why am I being charged for premium texts
