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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21895 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 209540 Views
  • 2 replies
  • 2 kudos

Resolved! Old number Not Porting!

Like very many others, my old number IS NOT porting!! WHEN will this be fixed? Is there a tech number I can call to resolve that does not require queuing for two hours? Is there any way to check status?

TerryP by • Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

Hi, bill is very high, need some answers

Doc100 by • Level 1: Joiner
  • 182 Views
  • 1 replies
  • 0 kudos

Can’t leave family plan

Hello. I have just purchased a contract with you.I am also part of a family plan that I need to leave , I’m am not the bill payer , and the bill payer is saying I can’t leave , and that I need to keep her for the contract ,It’s a very difficult situa...

Resolved! Missing sim card

Hi I have never received my SIM card for my Apple iwatch 

Jay7685 by • Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch contract

I have a phone and watch contract, if I decide to leave me phone contract because I’ve found a better deal elsewhere, what will happen to my watch as they’re linked to the same account? Will I need to move accounts with that too or is my watch linked...

Arron1 by • Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Can't cancel o2 extra audible

I've followed the guide to try and cancel my o2 extra but when I click on 'extras', it just shows me which extras are available for me to buy. It doesn't show my existing extras. Please help

LadyLu606 by • Level 1: Joiner
  • 360 Views
  • 3 replies
  • 0 kudos

Resolved! My phone is blocked

hi my phene is blocked again, by mistake, please could you advice my number xxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

jolanta by • Level 1: Joiner
  • 468 Views
  • 4 replies
  • 0 kudos

Unexpected Order

It same issue as many posts today there was an unexpected order number that adds Overage Allowance Charges for Call, SMS, MMS, International Text, Voicemail. Have not requested this change Cant contact by online chat of telephone...

Quicck by • Level 1: Joiner
  • 848 Views
  • 2 replies
  • 0 kudos
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