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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21106 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 196837 Views
  • 2 replies
  • 2 kudos

Resolved! £1 bud offer

Hi, I brought an s23 ultra back on the 14th of June. supposed to get a £1 bud within 30 days, but still nothing can explain why this is, please,It looks like I'm not the only one who has been mis-sold a contract and not receiving the goods they were ...

Lee1979 by • Level 1: Joiner
  • 365 Views
  • 1 replies
  • 1 kudos

Resolved! Why am I being charged when I closed my account a year ago

Hi All, closed my account this time last year but as the account was part of a business I closed, I forgot to pay the remaining amount off and then a payment company contacted me. That’s fine, I paid what I owed and phoned O2 to tell them. They close...

Resolved! using wifi in uk or any where in the world

With virgin using wifi for messaging or phone calls using signal or whatsapp in uk or anywhere in the world is free. 02 has no details published for this... can anyone confirm

Foxnwolf by • Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos

Resolved! O2 store Cribbs Causeway

Anyone know if the O2 store in cribbs Causeway has reopened yet? Been there twice in the last couple of weeks and the sign on the shutter has stated "closed due to technical issues"

Resolved! Upgrade Options

I currently have two O2 contracts with both on double data via Volt. One of the contracts is due for renewal in a few weeks, a 5GB 18month sim-only (10GB with Volt) that currently costs £13.10pm. Looking around I seen affiliate deals (USwitch) offeri...

Derbof by • Level 1: Joiner
  • 863 Views
  • 5 replies
  • 0 kudos

Resolved! Cap usage roaming

Hello,is it possible to set a roaming usage cap on your phone?Thanks

bifaro11 by • Level 1: Joiner
  • 231 Views
  • 1 replies
  • 0 kudos

Resolved! Travel abroad

hello I am travelling to Canada from 19 Aug to 1 September. I want to know the cheapest way to make, receive, text and access the Internet while I'm there Thanks Ranjit

Ranjit52 by • Level 1: Joiner
  • 251 Views
  • 2 replies
  • 0 kudos

Resolved! Change tariff

I've just moved from Virgin mobile to O2 and am trying to change the tariff on my daughter's account ,which is on my account. She's paying for 100gb data which she's not using, so I'm trying to get a cheaper tariff. When I try to do this on my O2 acc...

AlanCr by • Level 1: Joiner
  • 295 Views
  • 2 replies
  • 0 kudos

Resolved! Travel

Does my tariff include calls made in Europe ?I'm totally confused by the O2 help on this topic!

SRS1 by • Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Resolved! age restriction

Can you help me turn the age restriction off? I have a dongle and pay monthly sim and to turn it off is sending me a 6 digit code via text that I can't receive. Thanks

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