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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21745 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 204119 Views
  • 2 replies
  • 2 kudos

Resolved! Age verification

My age verification says its off. But I still can't access 18+ pages.

Amatim67 by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Swap my number

I wrote yesterday about changing my number, the number has not changed yet

Resolved! Number transfer

Hi all,I was wondering what it means if my phone goes to emergency calls only? I asked for a number to be transferred from a previous contract to a new one could it be something to do with that?

Resolved! FAMILY PACK OR DEAL

HI, WE ARE 4 IN THE FAMILY. ONE IS ALREADY WITH O2 AND I WANT TO CHANGE THE OTHER 3. DO YOU HAVE A ESPACIAL DEAL FOR A FAMILY?THANK YOU.SUSANA

SPC4 by • Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Lack of support

My order has gone missing and I can't speak to anyone... The chat bot keeps sending me in loops saying it's too busy and the phone lines keep telling me to go to order tracking... which isn't helpful at all. Any advise on how to get some customer sup...

Mo_mentum by • Level 1: Joiner
  • 225 Views
  • 2 replies
  • 0 kudos

Resolved! Order not made

Had an email saying I made an order NC[Removed] but made no order 02 please advise what has happened. It says VAS change for a custom plan. thanks linsey

User625392 by • Level 1: Joiner
  • 3267 Views
  • 12 replies
  • 0 kudos

Resolved! Bill payment

My account has recently moved from Virgin Mobile, where automatic direct debit was taken each month. I have set up my card details on this site. Can I ensure that payment is by direct debit?

Resolved! Card payment

Unable to pay my monthly payment by card due to error on the webpage

Raymond5 by • Level 1: Joiner
  • 259 Views
  • 2 replies
  • 0 kudos
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