Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18750 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 189573 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling a tariff

I have a tariff that I do not use. How can I cancel this 

Lavinia23 by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

Resolved! Poor O2 signal - 3rd month in a row!!

Hi can someone help please. WF9 area, shows so.e mast issue but signal is bad third month in a row. Makes it impossible to use my plan to the full of its advantage, cant use 5g too. Why it is not possible to speak with anyone from O2 support or even ...

AGK by Level 1: Joiner
  • 217 Views
  • 1 replies
  • 0 kudos

O2 Roaming Speed Cap Unusable in USA

Switched to O2 primarily because Roaming was included. However buried in T's & C's is the below There’s no fixed data allowance with O2 Travel, so to manage traffic (including audio and video streaming) we limit the service to 2Mbps​. I personally wo...

chris47 by Level 1: Joiner
  • 2152 Views
  • 10 replies
  • 0 kudos

Resolved! Unlocking iPhone from o2 network

I've recently changed over to EE sim only, but my phone is locked to O2 so I cannot use the phone. I need it to be unlocked please

Nicola073 by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

broadband

How do I re-activate my mobile broadband, cancelled last June?

Bubs by Level 1: Joiner
  • 425 Views
  • 3 replies
  • 0 kudos

Porting issues plus no eSim pack

Hello everyone, I was using a number on a relative's account for years. I decided that I wanted to take it over and so I went into the store, they advised me to call and I was then told to set up a new account with a new contract and migrate the numb...

Apple Watch Airtime Plan

Hi all!. We have had Apple Watches on the our airtime plan for some time. We had these on the £5 per month originally and now they are around £6 per month. However is the actual current price still £5 per month?! How do I get the original price back,...

CKtoo by Level 1: Joiner
  • 801 Views
  • 1 replies
  • 0 kudos