Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Access to platforms

I cant get Facebook or Instagram to load any more. Does anyone have any ideas how to get back on them?

Resolved! upgrades

hi iam looking to see my upgrade options

Delinking nightmare

I asked for my airtime tariff to be delinked.from my device plan after 24 months, as per my contract, and o2 cancelled the whole contract and are now threatening me with debt collectors but it was them who cancelled the contract not me. Have contacte...

change Plan

Hello i want to change my monthly plan to the cheapest one possible how can i do that ? thank you.

Interbational calls

Why will my iphone nlt call an international number there is no spend cap or international call bartikg on my account

Resolved! phone number transfer to a new contract

Is it possible to transfer my wifes number to a new device and contract under my name? We don't want to loose her number

Resolved! Motorola e5 play. Wifi calling disabled but still can’t send MMI.

My device is a Motorola e5 “play”I want to extend the ring time before divert to voicemail from the default 10sI send the code **61*901*11*30# but get the message “call forwarding connection problem or invalid MM I code”Wi-Fi is turned off and I have...