Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Earbuds

How do i receive the earbuds for £1.i recently upgraded my phone and they where part of the deal.its over a month now not heard anything about the offer

Tech Add Ons

Hi there, is there a limit to how many accessories can be added to a plan? I currently have a pay monthly iPhone, plus AirPods and an Apple Watch. When looking to add something else, I do not get the option to pay over a period of months, only to pay...

Resolved! How do I end a contract.

I want to cancel a contact as my son has 2 contracts.

Can’t log onto my account

Hi, I can’t log onto my account to check my bill etc.

why hasn’t my tariff started

i moved from a £15 tariff to a £20 tariff after i had used all my data as i need the data when i’m on the go and i did that last night and i still haven’t received the data or the confirmation message that it has been changed even though i have payed...