Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18746 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 188859 Views
  • 2 replies
  • 2 kudos

Resolved! Travelling to Pakistan

I'm going Pakistan. Does anyone know how to add a bolt on and how much it is? Thanks.

Sulmaan by Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

Tracking my order...

Hi, i upgraded my phone on thursday, it said delivery by 1st October. It says complete on my orders online and has a tracking number but i am unsure what courier it is with as i have tried tracking number on all couriers and the number isnt available...

Beth-88 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

Resolved! Loyalty discount - help needed

Hi there, I currently have my own monthly device/airtime plan with O2, and recently took out an additional SIMO deal (for my son to use). This is discounted to £9.99 for the first six months, before going up to £19 per month. My question is that if I...

CamGee by Level 1: Joiner
  • 544 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrad3 SIM

Hi how do I upgrade a SIM

VT3 by Level 1: Joiner
  • 274 Views
  • 4 replies
  • 0 kudos

Buying a phone

Tried to buy a phone today but unfortunately you no longer sell phones. so I will have to go else where.

Peter54 by Level 1: Joiner
  • 211 Views
  • 3 replies
  • 0 kudos

Resolved! My Bill

What is the extra £2.06 for on my latest bill

Tesa by Level 1: Joiner
  • 123 Views
  • 1 replies
  • 0 kudos

Resolved! o2 won’t accept my card, is this stopping me getting a second line?

Hi, I’ve come here to ask for any help/opinions I can get! So, first of all, until about four months ago I haven’t been able to use my card on the o2 website or the automated line. I have contacted my bank to see if they are blocking o2 from authoris...

K2580 by Level 1: Joiner
  • 3434 Views
  • 6 replies
  • 0 kudos

Number porting taking excessively long

I submitted a form online to have my existing (from previous supplier) number ported to my O2 account on 17th September. The form indicated that it would take approx. 2 business days to complete the port. After a week, the port had not been completed...

Mark1982S by Level 1: Joiner
  • 387 Views
  • 2 replies
  • 0 kudos