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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21741 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Calls saying people have had a missed call from me

Over the last few weeks, I've had 3 or 4 calls from people saying they've had missed calls from my number. The first one I just thought was a mistake but now I've had another few I'm beginning to wonder. I always have my CallerID turned off so even i...

iPhone 15 Pro Max order

Hey there, I've just upgraded to iPhone 15 Pro Max few days ago and I was wondering if my order has been despatched and how can I find the date of delivery as I chose store delivery for it. I did receive the welcome messages as texts and also the con...

Mihai9 by • Level 1: Joiner
  • 336 Views
  • 2 replies
  • 0 kudos

Resolved! contract

Can you please tell me if I am under contract and if so, when it ends

Polly2 by • Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Resolved! Data Roaming Bolt ons

Hi, If I buy a Data Roaming Zone 3 bolt on, will this cover travel to the USA? The USA is listed as zone 1, but I appear to be unable to purchase a zone 1 data roaming bolt on ThanksFred

foxfoster by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! Set up direct debit

Hello can we please set up direct debit on my rolling plan or has it been set up?

Nicola18 by • Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Resolved! Recent orders

Hi. Last night three orders have appeared on my account t for over £200. I haven’t done these?

HLL1991_ by • Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

Why extra charges?

My phone charges £20.98My airtime is 17.68 Somehow I am paying £43 every month without any extra calls. Why ?

Sandy2 by • Level 1: Joiner
  • 216 Views
  • 2 replies
  • 0 kudos

Resolved! install esim

I am setting up my iphone 15 max pro, having upgraded from a 13. How do I activate the esim?

Brian20 by • Level 1: Joiner
  • 639 Views
  • 2 replies
  • 0 kudos

Phone insurance

I'm paying for a sony xperia 1 mk4 and have insurance on this. How do I claim for a scratched screen?

Pearlcat by • Level 1: Joiner
  • 410 Views
  • 5 replies
  • 0 kudos
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