Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21175 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 198766 Views
  • 2 replies
  • 2 kudos

Resolved! Disney Plus available on a plan upgrade?

I have had 3 months free Disney+ which i very much enjoyed. If I was to move to a more expensive pay monthly tariff, would I get offered this again as an extra?

Kenster69 by Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Resolved! Text Forwarding to own Macbook or iMac

I recently switched my contract to O2. I don't see the option of text forwarding to my other devices anymore when looking at Settings/Messages as when I was with Vodafone or ID Mobile, I had the option of Text Forwarding, and I could receive my text ...

MFDMFD by Level 1: Joiner
  • 428 Views
  • 2 replies
  • 0 kudos

Credit check

Hi! I have already contract and phone in O2, I order today IPhone and contract for my wife! How long it take to complete? Credit check can do in 5 min?

Arturs19 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Resolved! Stopping Premium Info Services

I am getting Premium Info Services that I have not used. I don't want any Premium Messaging or Services, so how can I stop this. I do not want to be autobilled for these things.

ChrisG2 by Level 1: Joiner
  • 305 Views
  • 3 replies
  • 0 kudos

Resolved! charges from apple 6.99 a month

I have a charge on my bill each month for itunes or something for 6.99 i didnt ever sign up to this and dont want it i need it removing asap as i have no access to itunes and have no account.

Restart tariff

I have been trying to restart my tariff but it says action invalid. Could you help me with it please ?

Cw04 by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Broken phone

It's displaying unviable use also screen cracked so can even. ERASE

Toni5 by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

Move payment date

Hi, I would like to move my payment date to 13th of every month going forward please

Resolved! Data Roaming, California

I have a dual SIM phone, my O2 UK sim refuses to connect to the only available network AT&T on both automatic or manual. It times out when I try to connect to 4g or 5g. My O2 Espana, different company, works flawlessly. I have attempted to contact su...

spamalam by Level 1: Joiner
  • 421 Views
  • 3 replies
  • 0 kudos

Additional sim plan

hi can I add another sim only to my plan

CccL3 by Level 1: Joiner
  • 320 Views
  • 3 replies
  • 0 kudos