Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21921 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 210305 Views
  • 2 replies
  • 2 kudos

Resolved! Samsung S23+ and £1 Buds

Hi, Any help would help. I did my upgrade to the Samsung S23+ and £1 Buds. Not received the "text" and not getting any help anywhere else. Any help will be appreciated. Thanks

PetraTD by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

my data wont work

My data just randomly stopped working, my calls and texts work however i paid the bill and i restarted my phone and it still wont work and let me turn on hotspot, when i press it the button will show green however i wont see the 5g on the top right c...

Change billing date

I would like to change mybilling date as I get paid differently now

Keels by Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Pppp

I cant call . I dont have data connect. This is 3 day in row . I dont know what happen .

Sim not working

My sim is not working , is it possible to get a esim or if not then a PAC code ?

Ewa68 by Level 1: Joiner
  • 154 Views
  • 1 replies
  • 0 kudos

Resolved! Paying for some headphones

Hi there, I’ve just finished paying for an accessories after 2 years! Can I get another now or don’t they let you pay monthly anymore as when I got for Nintendo Switch they want full payment can anyone help me please? Thank you.

Robertian by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Change of Tariff - Sim Only

Good Evening,I have recently changed my Tariff - Sim only to 150 GB per month. The date of my confirmation email is 8th November 2023.Upon reflection, I really do not need this much Data and so I am asking if it is possible (within the 14 day period)...

Tilly66 by Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

Resolved! Calls to France from UK

I want to call somone regularly in France from the UK is there some sort of extra I need or will it just cost a fortune?

Sue26 by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos