This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21070 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 195652 Views
  • 2 replies
  • 2 kudos

Resolved! How to cancel one of two landlines

I recently changed from Sky to Virgin Volt. I have connected my landline phone handset to the WiFi hub and find I now have 2 land lines - one is my previous number with Sky and a new one. I did ask to retain my old number and provided a PAC. I am hap...

ronhud by • Level 1: Joiner
  • 257 Views
  • 1 replies
  • 0 kudos

How to you get a manager

Has anyone out there got any clue how you can speak with someone in charge at o2. Customer service should be re named the can not and will not help service . Sixteen 50 minutes calls emails web chat and no help at all . Ordered and paid deposit on ne...

Resolved! Reduce Plan term

Hi all! I have my mobile phone contract ending soon with the device paid off. I have a synced Apple iwatch contract that ends in December which I am still paying the device off. So I am wanting to leave and move to another network but when I received...

Resolved! Bill

I have a large amount to pay on my next bill as I was unaware that I did not have international calls in my package there for I would like to queiry if it is possible to split the payment down over my next 3 months as I will find it financially diffi...

Frank13 by • Level 1: Joiner
  • 147 Views
  • 1 replies
  • 0 kudos

Contacting customer service

Hi everyone I’ve been trying to contact customer service via web chat and yes it’s as bad if not worse than trying to talk to an o2 agent on 202, all I really want to do is ask the upgrade team if I can maintain my Loyalty bonus that is coming to an ...

Errors with 02 direct debits failed payments

I have been having this problem for months now we're the app and website are not allowing me to make payments. Every month direct debits keep trying to take twice the amount for my device plans yet the app shows the original price. I have made notes ...

Resolved! PAC

Hi, I'm looking to get a PAC code. I texted PAC to 65075 but haven't received anything back yet

Abimc by • Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos

ACCOUNT

I have received a text saying my December payment is OVERDUE.If you check your records payment was made on 15/12/23 and acknowledge by you.Please correct.

Hymac40 by • Level 1: Joiner
  • 159 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Switch up

Hi,I have o2 switch up and wanted to ask if its possible to switch to a sim only contract next time?

Top Kudoed Authors
View All
Top