Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
My youngest son has his first mobile in January (used). I’m getting a sim only contract for him, but wondered if there is a family contract available instead? I’m on contract for my device and airtime for a couple of years more, and already pay month...
I had a new SIM card from O2 for a new contract, moving over from 3 Mobile. The PAC number was supplied to O2 on 17 Jan and I was told the number would be ported in and everything up and running by 18:00 on 18 Jan.On 18 Jan I put my O2 SIM card in my...
I have received an email bill for my mobile WiFi. I want to pay it by credit card. The mobile WiFi has never showed up on my O2 account. I am away in the USA at present so can’t phone the 0800 number, anyway past experience indicates a long wait for ...
Hello I wish to set up a direct debit.
Went to sim only in November received free Disney for 6 months and a discount on contract for 6 months so instead of tarriff contract being 19.99 it was 9.99 for 6 months. The first payment went through ok until I activated the Disney then received a...
My contact is coming to an end next month. I've tried for about 5 days to contact someone by phone to ask if I will automatically go on to a SIM only contract. Can someone confirm this for me please? I've been reading in the press that O2 have been f...
02 app nor working with new email and password
Are these rolled over to next month like they were with Virgin?
Can someone explain why it’s saying I need to wait for the 19th to upgrade with no extra cost when it is the 19th?? Customer service are not explaining why at all!
HiWe have just arrived in Australia and I have the Travel and Travel Inclusive bolt ons. Does this cover the cost of local calls in Australia ?If not, should I also buy the International bolt on ?
