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bad signal since friday

Anonymous
Not applicable

on ‎22-09-2014 17:21

on ‎22-09-2014 17:21

Since Friday i have had a bad signal on my phone..text message wont go, calls drop or wont even connect.I have rebooted and checked network coverage. Any suggestions. My phone is only 1 month old

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Anonymous
Not applicable
In response to Anonymous

‎23-09-2014 19:10 - edited ‎23-09-2014 19:13

‎23-09-2014 19:10 - edited ‎23-09-2014 19:13

Report the masts via the MYNETWORK App.

Have Apple look at the phone via a Genius Bar appointment or try your sim in another phone.
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎23-09-2014 19:12

on ‎23-09-2014 19:12

Report the issue to CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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