cancel
Showing results for 
Search instead for 
Did you mean: 

about my old o2 number

Anonymous
Not applicable

i lost my ol o2 sim.now i have a fresh o2 sim .i want my old number back on this new sim.what can i do now?

Message 1 of 20
4,095 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122901 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

Can you remember your old number? If so look at these links

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

http://swapmysim.o2.co.uk/

 If you have any problems you need to ring customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 20
3,689 Views
19 REPLIES 19

Cleoriff
Level 94: Supreme
  • 122901 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

Can you remember your old number? If so look at these links

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs

http://swapmysim.o2.co.uk/

 If you have any problems you need to ring customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 20
3,690 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
Easiest way is to call CS.
202 for contract or 4445 for PAYG
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 20
3,687 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

Your number should show in my O2 or ask friends who you have contacted previously for the number. Then simply call customer services. 

Message 4 of 20
3,514 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
I assumed they know their number but just want to do a sim swap?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 20
3,511 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:


@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...
Message 6 of 20
3,502 Views

Cleoriff
Level 94: Supreme
  • 122901 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

@jonsie wrote:


@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...

Well I wasn't sure either way...so I gave every option availableHappy Dance

Veritas Numquam Perit

Girl in a jacket
Message 7 of 20
3,500 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

@Cleoriff wrote:

@jonsie wrote:


@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...

Well I wasn't sure either way...so I gave every option availableHappy Dance


That's ma gal...LOL

Message 8 of 20
3,488 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

@Cleoriff wrote:

@jonsie wrote:


@MI5 wrote:
I assumed they know their number but just want to do a sim swap?
Quite possibly...

Well I wasn't sure either way...so I gave every option availableHappy Dance


Pre or post edit ;)? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 20
3,488 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered: