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Level 1: Joiner
3000gt
Posts: 6
Registered: ‎18-07-2013
Accepted Solution

What does the O2 Refresh bill look like?!

What I'd really like to know is how the bill looks on the first page with the total figure for the month. Is it itemised on the front page with outstanding balance of the phone cost as well as the monthly charge etc, if not the first page, which page does it show how much I owe for the phone? Would anyone have a sample perhaps? Thanks.

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bandofbrothers
Posts: 24,732
Topics: 1,001
Solutions: 2,097
Registered: ‎17-04-2012

Re: What does the O2 Refresh bill look like?!

Hi,

 

This is from 02's FAQ's.

 

 

What will my bill look like?

When you receive your bill notification each month, it will contain two amounts: one for the Airtime Plan and one for the Phone Plan. In MyO2, you can view your Airtime Plan bill and see your Phone Plan schedule of payments.

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Level 1: Joiner
3000gt
Posts: 6
Registered: ‎18-07-2013

Re: What does the O2 Refresh bill look like?!

[ Edited ]

I read the FAQ, what my question was, which page are these itemized prices on? I wonder if the monthly charge and the phone outstanding balance are shown on one page, or it's just an overall monthly charge on the front page, and the itemized breakdown on a separate later page?

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perksie
Posts: 24,748
Topics: 229
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Registered: ‎29-07-2008

Re: What does the O2 Refresh bill look like?!

[ Edited ]

Unless somebody posts a bill we'll never know! :smileyhappy:

 

I would guess it will all be linked to on the same page.

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RCL
Level 4: Observant
RCL
Posts: 44
Registered: ‎13-09-2012

Re: What does the O2 Refresh bill look like?!

Hi the bill for min/texts/ data looks same as normal O2 bill and a separate link for the phone section of the bill the link is on the first page
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perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: What does the O2 Refresh bill look like?!

Thanks RCL, I guessed it would have to be fairly simple like that.

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RCL
Level 4: Observant
RCL
Posts: 44
Registered: ‎13-09-2012

Re: What does the O2 Refresh bill look like?!

No problem
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Level 1: Joiner
3000gt
Posts: 6
Registered: ‎18-07-2013

Re: What does the O2 Refresh bill look like?!

So you're saying then the phone breakdown is also shown on the first page? Thanks
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