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Level 1: Joiner
natashyahancox
Posts: 1
Registered: ‎14-04-2011

WHAT HAPPENS IF I DONT PAY MY BILL IN TIME?

I may have to pay my bill a little later this month and i was wondering how long after the due date i have before my phone gets shut off?
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Level 2: Apprentice
Ms_Live
Posts: 73
Registered: ‎15-01-2011

Re: WHAT HAPPENS IF I DONT PAY MY BILL IN TIME?

Phone 202 and speak to an advisor - if this isn't a regular occurence then they can normally work something out for you.
I wouldn't just leave it until you get cut off, because then you can be liable for fees and charges (and of course you can't use your phone for a while)
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Level 1: Joiner
hinachan
Posts: 1
Registered: ‎11-04-2011

Re: WHAT HAPPENS IF I DONT PAY MY BILL IN TIME?

you get cut off usually within around three days of getting an alert of your overdue bill but you can get an advisor to hold your bill for you or pay half the bill now and the other half later
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Level 1: Joiner
carlalex_nevill
Posts: 2
Registered: ‎16-04-2011

Re: WHAT HAPPENS IF I DONT PAY MY BILL IN TIME?

You get at least 14 days to pay from your bill date.
For instance if yours is the 5th of the month, it has to be paid by the 19th. If your a good customer you may even get a couple of days over that.
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Level 9: Fired up
Beaufighter
Posts: 1,363
Registered: ‎09-11-2010

Re: WHAT HAPPENS IF I DONT PAY MY BILL IN TIME?

Nothing to do with being a good customer, the automatic billing process applies a bar if payment is not received one week after the due date. The advice to call in and discuss it is the best.
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