Voicemail question

[skyerayleigh]

Hi, I'm trying to call someone but all I keep getting is someone telling me to  press 1 to send a text to let the person know you tried to call as they are currently unavailable. Not had this before, does anyone know what service it is. Thanks

[Anonymous · Accepted solution]

Good morning @skyerayleigh and welcome to the community.

Some networks offer a facility whereby if the person you are calling is out of signal or their phone is switched off, you have the option of that network sending the person a text to say you have called. It is a free service. Once that person is back in signal or turns the phone back on the text will alert them to your call attempt. They can then choose to call you back or text you.

[Cleoriff]

Just noticed the duplicate thread Nick......I see you have flagged it. (I was about to reply on that one)

[MI5]

T Mobile....?

[Anonymous]

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@MI5 wrote:
T Mobile....?

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EE and Vodafone do it automatically whenever you get a call and the handset is off, without the caller requesting it.

[skyerayleigh]

Thank you