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Useless customer service

Anonymous
Not applicable

I have spent well over an hour trying to link two accounts

Customer service useless - but it's impossible to talk to anyone

Flipping HATE O2

Message 1 of 11
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MI5
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See your other post.
No need to post twice.
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Is-O2-the-worst-company-for-customer-service/m-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 11
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Anonymous
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live chat is RUBBISH AS WELL

Message 3 of 11
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jonsie
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@Anonymous wrote:

live chat is RUBBISH AS WELL


Well that seems to be sorted...

Message 4 of 11
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MI5
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Yup tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 11
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Cleoriff
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@jonsie wrote:

@Anonymous wrote:

live chat is RUBBISH AS WELL


Well that seems to be sorted...


As said....LOL

Veritas Numquam Perit

Girl in a jacket
Message 6 of 11
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Anonymous
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Awful isnt it?! Cant even order a phone!

Message 7 of 11
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MI5
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Well you can order one, but there's no guarantee you will get it wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
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Cleoriff
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@MI5 wrote:
Well you can order one, but there's no guarantee you will get it wink

As said on another completely different  thread.....Cat

Veritas Numquam Perit

Girl in a jacket
Message 9 of 11
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jonsie
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I wouldn't advise anyone to order a phone online let alone via live chat. Too many variables.

Message 10 of 11
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