Upgrading (SIM only, out of contract) from simplicity10 (non data)

[Anonymous]

I know the easiset way for me to upgrade is to ring o2 but just wondering if I can do this through the website too? (perhaps some better offers by upgrading through the website?)  Thanks.

[Anonymous]

@ callerab Try the live chat today and if you don't get any way give them a call on Friday

[Anonymous]

And it may be worth telling them you would like too cancel your contract.

[Anonymous]

Just got in and other half has "negotiated" the following.  She buys an o2 sim from carphonewarehouse (eg 1000mins 1GB £10) and on receipt she contacts o2 who will transfer her existing number to the new sim. etc. Or something.

[Anonymous]

Nice deal and that process is fine.

[jonsie]

That's one way.

[MI5]

Yes, If you call 202 they will close her old account (fees may apply if not gone full term) and switch number to new sim.