on 23-09-2014 19:09
on 23-09-2014 19:09
Hey everyone, first time poster here so hopefully this is in the right section if not apologies.
I'm due an upgrade on 29th November and I can pay £85.83 to buy the contract out. Now I've tried calling customer care and using the live chat option to see if customer care are able to roll my contract back and add the remaining months onto a new contract because i'm in desperate need of an upgrade and i'm not really in a position to pay the fee in full right now.
My iPhone 5 screen has cracked and my battery seems faulty - checked apples website with my imei and apparantly its a known fault and I can get it replaced free of charge but they wont do it because of the crack - i'm not looking for an amazing deal or an iPhone 6.. just need a new phone and to continue on with o2 for another 2 years because i've never had a problem with the service it's just i'm sorta desperate right now with getting a new phone because this iphone is driving me insane with the screen and the battery draining so quick.
Can anyone help with advice on this?
Thanks
on 23-09-2014 19:22
on 23-09-2014 19:22
on 23-09-2014 19:42
on 23-09-2014 19:42
on 23-09-2014 19:46
on 23-09-2014 19:49
on 23-09-2014 19:49
Do you have any household or other insurance that would cover a repair, say through a bank account?
on 23-09-2014 19:51
on 23-09-2014 19:51
I don't see any other war around it to be honest other than buying yourself a cheap phone and putting your sim in that to see out your present contract.
on 23-09-2014 20:07
on 23-09-2014 20:12
on 23-09-2014 20:12