Solved: Upgrade from o2 to o2 but by third party - Page 2

Anonymous · ‎23-11-2014

essentially, my upgrade is due on November 2015 bbut I vfancy a change now to an s5 from ihpone 5, on "my 02" says "£248" to buy out but does that mean i can only go thorugh o2 and not a third party?

OR, because i am not due and want to go through a third party i will need to pay a hefty fee? Found amazing tarrif on USWITCH cant get anywhere near as good via o2 store.

Please respond ASAP as I want to order tomorrow.. eekk!

Much appareciated.

MI5 · ‎23-11-2014

Yes, they would mate....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Drew79 · ‎11-05-2020

Hi anyone. My o2 shows an option of joining refresh early upgrade with no fee however i would like to go through 3rd party as an 02 upgrade cam i do this?

MI5 · ‎11-05-2020

@Drew79

No sorry.

You can only get refresh direct from O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Drew79 · ‎11-05-2020

So could i pay off the remaining and then upgrade or wait till 30 days before as normal

gmarkj · ‎11-05-2020

Yes to both of those.
Once you have the new phone, call customer services and ask them to move your number across - this will end the old contract.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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