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Three to buy O2 in the UK

Anonymous
Not applicable

Dear O2,

 

A number of newspapers reported yesterday that Three is buying O2 in the UK. It would be much appreciated if you could confirm that the news reports about the acquisition are true and Hutchinson Whampoa (a.k.a. Three) is buying O2 and when the deal is expected to be completed.

 

Having been a very loyal customer to date and having joined O2 in 2005, I would advise O2 against any such action. In 2005, I moved from Three to O2 as a result of HORRENDOUS customer service, which customer service has NOT IMPROVED AT ALL since then (my in-laws only moved last month from Three for the same reason: absolutely atrocious customer service).

 

In case the deal goes ahead and Three do actually acquire O2, I wish to advise you that I will without hesitation leave O2 quicker than the speed of light and no re-assurance will convince me to stay. Furthermore, I guarantee you that anyone who is on either O2 or GiffGaff I know (including business customers) will follow suit.

 

Thank you in advance



Kind Regards

Damian

 

Message 1 of 31
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Anonymous
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Three has a very good network - I for one can't wait for the O2 and Three networks to be merged, despite the OP's comments I for one will be staying exactly where I am.

Message 11 of 31
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Anonymous
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This was first discussed before Christmas, everyone should have heard about it by now. They're just waiting for regulatory approval, they won't heed to what you say just based on one customer.

I'm looking forward to seeing what the merger will bring
Message 12 of 31
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Toby
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Just remember guys, not everyone here is as attentive to mobile news, so some may still be finding out slight_smile

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Message 13 of 31
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viridis
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But it was MAJOR news.
Every channel ran the story of three buying O2 and Mr Ka-ching's Hutchinson oompah loompah paying mega bux.
Message 14 of 31
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MI5
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Indeed, we are talking National news programmes and headlines in newspapers, not just tech sites.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 31
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jonsie
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It was hard to miss this as the story ran and ran, first BT and then Three. Bring it on....

Message 16 of 31
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Anonymous
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@Anonymous DO NOT speak on my behalf I for one wont be leaving "I guarantee you that"

Message 17 of 31
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jonsie
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@Anonymous wrote:

@Anonymous DO NOT speak on my behalf I for one wont be leaving "I guarantee you that"


Good point @Anonymous 

Message 18 of 31
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viridis
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To be fair he did say "everyone he knows will leave"
Message 19 of 31
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viridis
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Kudos for the batman themed username.
(penguin)
Message 20 of 31
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