on 01-07-2013 11:55
I would like to know when the change was made that texts made while in the Isle of Man would incure charges outside of your bundle minutes. They havent in the past. I am only talking about a couple of quid, but surely I should be notified of this change? Also, I assume I am not entitled to cancel my contract.
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01-07-2013 13:42 - edited 01-07-2013 14:44
I would like to know when the change was made that texts made while in the Isle of Man would incur charges outside of your bundle minutes. They haven't in the past. I am only talking about a couple of quid, but surely I should be notified of this change? Also, I assume I am not entitled to cancel my contract.
If you contact 02 they will inform you of any changes to their tariffs and costs.
Link for 02 travel - http://www.o2.co.uk/international/o2-travel
If you wish to cancel your Pay Monthly contract then speak to 02 on 202 to pay up any remaining months and ask for your PAC Code if you wish to retain your mobile number.
However they wont cancel your Pay Monthly contract without any cost incurred to you for doing so.
Heres a previous thread from the 02 Community Forum which may help.
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on 01-07-2013 14:35
All the info can be found on the link above:
O2 European rates
- When in:
If you don't want O2 Travel, you can choose to pay our European rates by simply sending us a text:
- Just text NOTRAVEL to 23336
- If you want to move back to O2 Travel at a later date, please call Customer Services on 202 from your mobile.
Making local calls to landlines and mobiles in the country you're visiting will always be the same price as calling back to the UK.
See our standard international calling rates for all countries
Find out more about using data abroad.
Cost per MB of using data:
|Data usage||46p / MB*|
* O2 will automatically cap your data usage to £40.