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Level 1: Joiner
ManxSteve
Posts: 4
Registered: ‎11-10-2012
Accepted Solution

Text From Isle of Man - Now costs extra

I would like to know when the change was made that texts made while in the Isle of Man would incure charges outside of your bundle minutes.  They havent in the past.  I am only talking about a couple of quid, but surely I should be notified of this change?  Also, I assume I am not entitled to cancel my contract. 

 

 

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bandofbrothers
Posts: 22,887
Topics: 882
Solutions: 2,022
Registered: ‎17-04-2012

Re: Text From Isle of Man - Now costs extra

[ Edited ]

ManxSteve wrote:

I would like to know when the change was made that texts made while in the Isle of Man would incur charges outside of your bundle minutes.  They haven't in the past.  I am only talking about a couple of quid, but surely I should be notified of this change?  Also, I assume I am not entitled to cancel my contract. 

 

 


Hi,

 

If you contact 02 they will inform you of any changes to their tariffs and costs.

 

Link for 02 travel -   http://www.o2.co.uk/international/o2-travel

 

If you wish to cancel your Pay Monthly contract then speak to 02 on 202 to pay up any remaining months and ask for your PAC Code if you wish to retain your mobile number.

 

However they wont cancel your Pay Monthly contract without any cost incurred to you for doing so.

 

 

Heres a previous thread from the 02 Community Forum which may help.

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-Charges-to-the-Isle-of-man/td-p/316488

 

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Solar
Posts: 15
Kudos: 5
Registered: ‎09-02-2013

Re: Text From Isle of Man - Now costs extra

All the info can be found on the link above:

O2 European rates

  • When in:
  • Isle of Man
  • Calling:

If you don't want O2 Travel, you can choose to pay our European rates by simply sending us a text:

 

  • Just text NOTRAVEL to 23336
  • If you want to move back to O2 Travel at a later date, please call Customer Services on 202 from your mobile.

 

Making local calls to landlines and mobiles in the country you're visiting will always be the same price as calling back to the UK.

See our standard international calling rates for all countries

Find out more about using data abroad.

 

 

Landlines24p
Mobiles24p
 
Receiving calls6p
Sending texts7p

Cost per MB of using data:

Data usage46p / MB*

* O2 will automatically cap your data usage to £40.

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Level 44: Clearly Talented
Bambino
Posts: 4,122
Registered: ‎31-03-2010

Re: Text From Isle of Man - Now costs extra

Haven't some of those tariffs changed as of today?

http://www.bbc.co.uk/news/business-23098623

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