Termination bill breakdown?

[Anonymous]

Please could someone explain how my termination bill will get put together as normally my bill date is 26th but I will be terminating it on the 24th I have that bill to come out and a £5 discount....

Will I have to pay the bill on the 26th that comes out via direct debt on top of my termination?!

Many thanks!

[MI5]

Yes, the DD will still be taken but you will get a refund of any positive balance once the account is closed.

[jonsie]

You would normally get any credit balance returned to the originating account but some people have had to contact customer service to have the funds returned. Keep an eye on it.

[Anonymous]

Is this form still Valid to use ?

https://www.o2.co.uk/apps/help/help?qid=1&q1=34

[jonsie]

I believe so.

[Anonymous]

Okay thanks people as my bill this month is £50 😞

[jonsie]

It's a lump to find but all will be sorted by your next bill.

[Bambino]

Do NOT cancel your Direct Debit until you have a ZERO bill from O2.

[Anonymous]

Yes of course. Well ouch I need to pay that huge fee put my bill... Sad times :'(

[jonsie]

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@Anonymous wrote:
Yes of course. Well ouch I need to pay that huge fee put my bill... Sad times :'(

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It only hurts till the pain goes....