O2 Community

Get help, share tips and chat

Pay Monthly and Pay & Go

Reply
Level 1: Joiner
JulieStarrs
Posts: 1
Registered: ‎08-10-2013
Accepted Solution

Swapping to a micro sim (PAYG)

Hello, I'm looking to swap from an Iphone 3gs normal sim to a micro sim on an Iphone 4...I've received the micro PAYG sim and tried to use the sim swap method on o2 website but I'm confused!! It's asking me for my mobile number...does this mean the number I want to keep from my old normal sim or the mobile number of the new micro sim? I want to keep my old number...please help :smileyhappy:

Please use plain text.
jonsie
Posts: 18,263
Topics: 157
Solutions: 1,817
Registered: ‎04-01-2009

Re: Swapping to a micro sim (PAYG)

Please use plain text.
bandofbrothers
Posts: 16,837
Topics: 688
Solutions: 1,774
Registered: ‎17-04-2012

Re: Swapping to a micro sim (PAYG)

Just to add it does take from a few minutes to 24 hours for your services to fully return.

Usually by turning your phone off and on helps the service reset.

MacBook Air 11” Core i5 1.6GHz 4GB 128GB •1.6GHz dual-core Intel Core i5.

iPhone 5s ~iOS 7.1.2
iPad Air ~ iOS 7.1.2.

Support Uk O2 Jobs.
Mea familia est mea vita.
Please use plain text.