O2 Community

Get help, share tips and chat

Reply
Level 1: Joiner
Posts: 1
Registered: ‎08-10-2013
Accepted Solution

Swapping to a micro sim (PAYG)

Hello, I'm looking to swap from an Iphone 3gs normal sim to a micro sim on an Iphone 4...I've received the micro PAYG sim and tried to use the sim swap method on o2 website but I'm confused!! It's asking me for my mobile number...does this mean the number I want to keep from my old normal sim or the mobile number of the new micro sim? I want to keep my old number...please help Smiley Happy

Posts: 36,488
Topics: 291
Solutions: 2,312
Registered: ‎04-01-2009

Re: Swapping to a micro sim (PAYG)

Use the number you wish to keep.



thailand flag photo: Thailand! Flag-Thailand_zps1d36cf44.gifHelping the Street Kids of Thailand
O2 Community | Forum authority badge

Samsung Note 4, Samsung Note 2, Samsung Galaxy Tab Pro, Nexus 7 2013
Roaming from various bars in Thailand. Replies subject to time of day and quantifiable amount of Thai whiskey!!
Posts: 27,372
Registered: ‎17-04-2012

Re: Swapping to a micro sim (PAYG)

Just to add it does take from a few minutes to 24 hours for your services to fully return.

Usually by turning your phone off and on helps the service reset.