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Strange prices per text

Anonymous
Not applicable
Hi there,
I don't understand why on my bill a text message from Uk to Poland appears at £0.167 per text. The customer service person told me it was 20p. So where did this strange 3 digit decimal came from? And the call cost at £8.345 I was a bit confused whether it was means £8 or 8K lol
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adamtemp64
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All o2 charges are to 3 decimal places ex vat on your bill see 2.5 http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms

 

same will apply to texts as it is international out of bundle 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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@Anonymous wrote:
Hi there,
I don't understand why on my bill a text message from Uk to Poland appears at £0.167 per text. The customer service person told me it was 20p. So where did this strange 3 digit decimal came from? And the call cost at £8.345 I was a bit confused whether it was means £8 or 8K lol

Hi @Anonymous this was probably the figure shown without vat added....

Veritas Numquam Perit

Girl in a jacket
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adamtemp64
Level 66: Unequalled
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All o2 charges are to 3 decimal places ex vat on your bill see 2.5 http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms

 

same will apply to texts as it is international out of bundle 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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You need to add vat.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
Thank you. I just needed to understand what was shown
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jonsie
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