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Seriously O2 Seriously!

Anonymous
Not applicable

I have a 500MB a month by direct debit as a test and backup connection and you put this

https://shieldav.o2.co.uk on it as I can't get to http://morphium.info its 500MB a month! Its not like anyone is going to get their kicks from that for crying out loud!.

 

But your going to say but you can turn it off...sure...right....if I had a magic wand! Its bad enough you want a credit card to do this but your not letting me use a debit card which has visa on it but no needs to be a credit card thats visa.

 

You have a system in place where I can give that £1 to you to show up on my statement with https://billing.o2.co.uk put in £1 and have it! There prove and you can cross reference with my card with my bank to know my age KEEP the £1 I just want the thing turned off.

 

Thanks for reading

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jonsie
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Easy to get frustrated with trying to follow the credit card route though.. 

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MI5
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Esp if you don't have one.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Message 23 of 27
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Anonymous
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@jonsie wrote:

Easy to get frustrated with trying to follow the credit card route though.. 


If you want to understand frustration, try using giffgaff, because they don't even accept credit cards  Smiley Indifferent

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MI5
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@Anonymous wrote:

@jonsie wrote:

Easy to get frustrated with trying to follow the credit card route though.. 


If want to understand frustration, try using giffgaff, because they don't even accept credit cards  Smiley Indifferent


and the number of people without UK passports or driving licences that use giffgaff is immense !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 25 of 27
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Anonymous
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MI5 wrote:

and the number of people without UK passports or driving licences that use giffgaff is immense !


They've updated their systems to accept machine readable passports at least, so that many non UK citizens can benefit, but the driving license situation is the same, so if you live in Northern Ireland the license number still won't be accepted. O2's online age verification seems to be a reliable option, so you'd think giffgaff could utilise the same type of system.

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MI5
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and vice versa tbh......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 27 of 27
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