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Safari mobile scammers!! Soc man

Anonymous
Not applicable
Read lots of reports on here and I tok have been charged £30 this weekend for clicking on a site by mistake. Only clicked on a couple of questions to then receive a text saying that I was going to be charged £30!! O2 currently investigating ...how do these people get away with this!!!
Message 1 of 39
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38 REPLIES 38

Anonymous
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I have been billed this month for £9 called o2 they tell me it is this Safari thing and its my problem not theirs!!

Message 31 of 39
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jonsie
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Call them on 02077982800 and cancel the subscription. These people bill o2 via your mobile number and they pass the charge onto you. The onus is on you to cancel and be careful about clicking on any links.

Message 32 of 39
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MI5
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Answered on your duplicate post.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 33 of 39
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jonsie
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MI5
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Yup
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 35 of 39
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Anonymous
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SOC MAN LTD - my wife has been charged over £36 by these scammers. An absolute disgrace and charged through O2 without signing an agreement. It seems you have to just click on the site. I can't believe that O2 are letting these scammers do this. I have noticed that other telecom companies have also had the same issues with their customers.

Message 36 of 39
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MI5
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All networks will have the same "issues" because it's the fault of the user (unwittingly accepted) not a network fault.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 37 of 39
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Anonymous
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Completely agree not network fault per se but M15 network carriers should be aware
Message 38 of 39
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MI5
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They are very aware and we all feel there should be a clear opt in / opt process for these kind of subscription services.
Some people want them so they can't put a blanket ban on them unfortunately....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 39 of 39
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