1 ACCEPTED SOLUTION
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Your O2 account will be cancelled automatically once the port to Orange is successful. When that happens, O2 will send you a final bill, or deduct what you have left owing from your DD. You can't cancel until the number ports. You need do nothing else, but you need to chase Orange to find out why they haven't ported the number.
There have been other past posts citing problems either porting from or to Orange, so you're not the first, if that's any consolation to you.
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You need to remove all details as this is a public forum.
You also need to give the PAC to Orange as that is your responsibility, not O2's.
You also need to give the PAC to Orange as that is your responsibility, not O2's.
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So you need to chase Orange. O2 can't release the number until Orange request it.
We've heard issues from Orange customers migrating to the O2 network before. Issues caused at oranges end. 😞
Hope a moderator removes your personal details soon or edit your post yourself to remove.(edit I see Toby has edited your post.
)
Hope a moderator removes your personal details soon or edit your post yourself to remove.(edit I see Toby has edited your post.
)
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So what are Orange saying is the problem?
- 23061 Posts
- 1025 Topics
- 3675 Solutions
Your O2 account will be cancelled automatically once the port to Orange is successful. When that happens, O2 will send you a final bill, or deduct what you have left owing from your DD. You can't cancel until the number ports. You need do nothing else, but you need to chase Orange to find out why they haven't ported the number.
There have been other past posts citing problems either porting from or to Orange, so you're not the first, if that's any consolation to you.
- 144308 Posts
- 634 Topics
- 27660 Solutions
This one is O2 to Orange and I suspect due to an outstanding balance on the O2 account, bob....
Hi MI5
Yeah I was just trying to pit across that the usual Issue we come across is when someone is PAC codes over from orange to O2 not usually the other way round.
Let's hope this is sorted as quickly as possible so the OP can move on.
Yeah I was just trying to pit across that the usual Issue we come across is when someone is PAC codes over from orange to O2 not usually the other way round.
Let's hope this is sorted as quickly as possible so the OP can move on.
