on 27-09-2012 17:34
I recently upgraded to an iphone 5 but the problem I have was also happening BEFORE i upgraded and I am frustrating its still happening even with a new phone / sim.
I make a call and 9 times out of 10 it goes silent and i get cut off. When i try to hang up the call it just hangs with the timer still ticking but no one a the other end. My signal is full and it does it where ever I am....sometimes i'm lucky and it works. Like I said, it must be o2 because the same issue was happening on my old phone before i upgraded. This is extremely frustrating as I cant make any calls or receive them with the risk it cuts out.
any tests or help would be appreciated,
on 27-09-2012 17:36
Try checking signal is your are useing this
Do you get the same issue with landlines as mobiles?
on 27-09-2012 17:47
on 27-09-2012 17:51
Try another call see if you get issues if not turn 3G back on see if the issues return might be a fault that hasn't been reported to O2 yet.
on 27-09-2012 18:31
Doh did it again ! to be honest, its been goign on for weeeks now, the only reason i didnt report it on my old iphone 3 was because i was convinced the new phone would resolve it. I've turned off 3g so i'll test a few more calls. Only 7 days in to the contract so i'll have to cancel if its not sorted quick as i really need to be able to make calls....as most people do with mobile phones
on 27-09-2012 18:44
Do you still get issues if your in town?
on 27-09-2012 18:59