cancel
Showing results for 
Search instead for 
Did you mean: 

Once my phone credit plan is paid off, will I get charged if I leave O2?

Anonymous
Not applicable
Just made the final payment on my 2yr phone plan. Am I still tied into any sort of contract or can I switch to another network without being charged?
Message 1 of 15
1,990 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122767 Posts
  • 826 Topics
  • 7463 Solutions
Registered:

@Anonymous wrote:
Just made the final payment on my 2yr phone plan. Am I still tied into any sort of contract or can I switch to another network without being charged?

You need to give 30 days notice else your contract will roll on over a 30 day period..Look at this link

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 15
1,850 Views
14 REPLIES 14

Cleoriff
Level 94: Supreme
  • 122767 Posts
  • 826 Topics
  • 7463 Solutions
Registered:

@Anonymous wrote:
Just made the final payment on my 2yr phone plan. Am I still tied into any sort of contract or can I switch to another network without being charged?

You need to give 30 days notice else your contract will roll on over a 30 day period..Look at this link

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 15
1,851 Views

Anonymous
Not applicable

@Cleoriff is correct. If its a Refresh contract & the device plan is paid off then the airtime plan is still active & running. You would need to give 02 30 days notice that you wish to cancel the airtime plan

Message 3 of 15
1,842 Views

Bambino
Level 84: Resplendent
  • 23035 Posts
  • 1025 Topics
  • 3668 Solutions
Registered:

If you want to keep your number, call customer service and ask for your PAC. If you use the PAC you don't need to give 30 days notice. The link @Cleoriff provided explains it all.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 15
1,809 Views

MI5
Level 94: Supreme
  • 144075 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Don't forget to unlock your phone first
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 15
1,750 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
Ive also noticed that this unlock option is now available in the MyO2 section of the site.. and its free slight_smile
Current Phone: Sony Xperia XZ Premium
Message 6 of 15
1,636 Views

Cleoriff
Level 94: Supreme
  • 122767 Posts
  • 826 Topics
  • 7463 Solutions
Registered:

@Curr946 wrote:
Ive also noticed that this unlock option is now available in the MyO2 section of the site.. and its free slight_smile

Yes someone else mentioned this earlier...I didn't know that. Thanks for letting us know

Veritas Numquam Perit

Girl in a jacket
Message 7 of 15
1,635 Views

MI5
Level 94: Supreme
  • 144075 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
It's always been free for contract customers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 15
1,632 Views

Cleoriff
Level 94: Supreme
  • 122767 Posts
  • 826 Topics
  • 7463 Solutions
Registered:

@MI5 wrote:
It's always been free for contract customers.

Yes but I wasn't aware it could be done via MyO2...?

Veritas Numquam Perit

Girl in a jacket
Message 9 of 15
1,622 Views

MI5
Level 94: Supreme
  • 144075 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

Yeah, I think it's new....

unlock.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 15
1,620 Views