cancel
Showing results for 
Search instead for 
Did you mean: 

No Internet since I renewed my contract

Anonymous
Not applicable

I've renewed my contract and received my new sim today, since renewing my contract I haven't been able to connect to the internet. Which I thought would rectify itself once I installed the new sim, no such luck!

Tried going through the 4G set up but everytime it gets to were I enter my phone make and model this is what comes up

 

#page("/_pages/template-standalone.page.template.vm", "root-500", { "pageTitle": "O2 - Error 500", "pageDescription": "", "pageKeywords": "", "header-xxl": "/error/500/desktop-fragments/headerErrorXXL.module.vm", "label-xxl-1": "/error/500/desktop-fragments/labelXXL-1.module.vm", "promo-s-short-1": "/error/500/desktop-fragments/promoSshort-1.module.vm", "promo-s-short-2": "/error/500/desktop-fragments/promoSshort-2.module.vm", "promo-s-short-3": "/error/500/desktop-fragments/promoSshort-3.module.vm" })

 

 

Message 1 of 15
7,271 Views
14 REPLIES 14

Anonymous
Not applicable

was abit iffy about pressing the reset settings as wasn't sure what it would do 

Message 11 of 15
1,138 Views

MI5
Level 94: Supreme
  • 144362 Posts
  • 634 Topics
  • 27676 Solutions
Registered:
You forgot to tell us it was an iPhone wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 15
1,136 Views

Cleoriff
Level 94: Supreme
  • 122927 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

@MI5 wrote:
You forgot to tell us it was an iPhone wink

Fortunately that geeksquad link included them all (Although I thought I had posted Android) LOL

Veritas Numquam Perit

Girl in a jacket
Message 13 of 15
1,135 Views

jonsie
Level 94: Supreme
  • 93236 Posts
  • 609 Topics
  • 6980 Solutions
Registered:

Anonymous
Not applicable
Glad to hear it's sorted @Anonymous ! Let us know if you have any other questions!
Message 15 of 15
1,100 Views