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New sim

Anonymous
Not applicable
Hi, my daughter gave me her old iPhone, how can I transfer my balance onto a new 02 sim from my old 02 sim
Message 1 of 69
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MI5
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No problem - Hope you find something suitable slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 69
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Anonymous
Not applicable

Hi i need a new sim with my old No on it,for

an Iphone,how do i get one,please

Cheers Baza

Message 12 of 69
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MI5
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Same as the first answer mate.
Contact O2 or go in store and then do a sim swap (or ask in store for them to do it for you).
Make sure you get the correct one either PAYG or contract as they are different.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 69
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Anonymous
Not applicable
Hi @Anonymous and welcome.

Quickest and easiest is to pop into your local o2 shop. They will do a sim swap from your old sim to a new one with your existing number and the best bit is its free.

Please note a sim swap can take up to 24 hours to complete although in practice o2 to o2 usually only takes minutes.
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jonsie
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Anonymous
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Sorry MI5 new on here,clicked send then couldnt find the bugga Smiley Embarassed

Anyway a Big thanks for a prompt reply Thanks!

Cheers Baza

Message 16 of 69
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MI5
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No worries mate - We're having a hard time with this forum layout ourselves so I can only imagine how difficult it is for newcomers....
Welcome, by the way slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 69
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Anonymous
Not applicable

Thanks for the welcome wink

Now i'm on a roll,i wonder if you can offer

any advice on this problem,but its nothing

to do with 02,my wife has a Samsung Galaxy Ace 3

it worked fine up till a couple of weeks ago,now

she cant get on Play Shop (server error) to download

any apps,it also keeps saying memory full,but theres

nowt on the phone,d'you think i would be within my

rights to take it back,to the Carphone warehouse,where

we bought it,but the contracs with O2.

Cheers Baza

Message 18 of 69
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jonsie
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Try clering out the cache and getting rid of any apps she doesn't use. There's not much internal memory to store things on the Ace.

Message 19 of 69
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Anonymous
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Thanks for the reply,tried everything in the book and more,still

(well i wont swear) useless,she only has the apps that are loaded,

and u cant bin them.

Cheers Baza

Message 20 of 69
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