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New payg sim, Big bundle but can i change to Big talker before top up?

Anonymous
Not applicable

Hello, i just got a new sim for taking on holiday for me, i chose the big bundle £10 when i ordered the sim but now i think i'd much prefer the Big Talker,....would i be able to change this over before i top up the sim?

Any help is appreciated, thanks.

Message 1 of 15
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Anonymous
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@MI5 how come it's not on there
Message 11 of 15
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MI5
Level 94: Supreme
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What choices did it give you?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 15
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Anonymous
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When i go to change tarriff while phoning 4444 gives me the options -

press 2 for big bundle tarriffs

press 3 for simplicty tarriffs

 

Checked both tarriffs in both and was no big talker or similar one. Thanks for the help tho!

Message 13 of 15
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MI5
Level 94: Supreme
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Registered:
Strange. I'd get onto live chat and get them to change it before I topped up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 15
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Anonymous
Not applicable
hey @ammey have livechat been able to help you with this issue?
Message 15 of 15
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